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FAQ

Q1: How do you ensure that the peoduct will not be damaged during transportation?

A: Our products are packaged in three-layer bubble bags or in individual carton packaging, and each batch of goods is transported using plastic pallets to ensure that there will be no profiteering transportation.

Q2: Can you design and produce new products for us?

A: Yes, we can design new products for you, you just need to tell us what you think, we will help you realize it, and we will sign a confidentiality agreement with you to ensure that your product information will not be leaked.

Q3: What should I do if I receive the goods and find that there are defective or damaged products?

A: Our products are packaged in three-layer bubble bags or in individual carton packaging, and each batch of goods is transported using plastic pallets to ensure that there will be no profiteering transportation:

1. After you check how many damaged products there are, tell us through pictures or videos, and we will reissue the damaged products for you.

2. After you check how many damaged products there are, tell us through pictures or videos, and then the total price of the damaged products will be deducted from your next order.

3. After you calculate the number of damaged products, we will refund you the corresponding payment directly.

Q4: What is your payment method?

A: Flexible Delivery Terms: EXW, FOB, CIF, DAP, DDU;

Multiple Payment Currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY;

We generally conduct transactions through T/T and paypal. If you feel unsafe, we can also conduct transactions through third-party platforms such as Alibaba.